Reference

Legal clarity for your rumah123 account

rumah123 sets out clear Legal terms for account access, wallet records and use of titles such as Sic Bo, Fishing God and bingos.

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rumah123 Legal clarity for your rumah123 account
CONTACT ROUTES

Where Legal questions go first

A clear contact path helps when a Legal question concerns account access, a wallet record or a request to change stored details. Start from the support link shown after you sign in, then identify the account email or phone number connected to the request. We separate general policy questions from payment-status checks so the right record can be located. If you are contacting us from Makassar, the same account path applies as it does elsewhere in Indonesia, subject to local law.

Team online

Account access

Use the signed-in support route when you need to ask about phone verification, account access or a rule connected to your rumah123 profile. Include the account identifier and the exact question so we can check the relevant Legal requirement without requesting unrelated details.

Wallet records

For DANA, OVO, GoPay or QRIS questions, attach the payment receipt reference and state whether the matter concerns a pending status, an incorrect amount or a missing account record. We use those details to direct the request to the payment-status process.

Data requests

Ask through the account support link if you want to access, correct or remove eligible personal details. Tell us which request you are making and provide the account contact used for verification. We may need an account check before changing or releasing records.

DATA CONTROL

How we handle Legal duties

Legal handling is practical: we connect account activity to the details needed for access, payment checking and security, then limit policy requests to the record involved.

Account details

We use the account contact and phone verification step to associate a Legal request with the correct profile.

Payment evidence

A receipt reference, transfer detail or virtual account record gives us a practical way to investigate a wallet question.

Cookies

Cookies support session continuity, language settings and security checks when you move between the account page and lobby on mobile…

Account security

Keep your sign-in details private and contact us through the account support path if access looks unusual.

Retention period

We keep account, security and payment records only for the period connected to the stated purpose or a legal requirement.

Policy changes

If a Legal rule changes, we update the policy wording and identify the affected account or access process.

Questions about rumah123 Legal rules

These Legal answers address the practical searches we hear from Indonesian account holders: access, personal data, cookies, payment evidence and policy contact. The exact result can depend on local law and on the account record involved. Keep your verified phone or account contact available when asking us to inspect or change a detail.

The rumah123 Legal policy covers account access, phone verification, personal data, cookies, payment records and requests to correct or remove eligible details. It applies to your use of listed areas such as Sic Bo, Fishing God and the account pages, where local law permits access.

Yes. Access or eligibility depends on local law. Where local law permits, you can continue after the required account step and phone verification. If you are unsure whether access applies to your location, contact support through the signed-in account route before submitting payment details.

Use the support link inside your account and request access to your stored data. Include the verified account contact and describe whether you need profile details, security events or payment records. We may verify ownership before releasing information linked to your rumah123 account.

You can request a correction through the account support path. State which detail is inaccurate and provide the account contact used for verification. For a payment record, include the DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference so we can check the right entry.

Cookies help maintain your signed-in session, remember relevant settings and support security checks as you move between account pages on mobile or desktop. You can adjust browser controls, although blocking required cookies may interrupt access or trigger another verification step.

Retention depends on the purpose of the record and the legal period that applies to it. Account, security and payment entries may therefore follow different periods. Ask through support with the record type, such as a QRIS receipt or login event, for a specific explanation.

Sign in and use the support link connected to your account, then label the request as a Legal complaint. Include the account contact, a short description and any relevant receipt or status reference. This gives us enough context to route the matter without exposing unrelated account details.

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