Reference

rumah123 Terms & Conditions Explained

Our Terms & Conditions set the rules for opening, using and maintaining your rumah123 account in Indonesia.

Account accessWallet recordsPolicy changes

What These Terms Cover For You

rumah123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions govern your relationship with rumah123 from account creation through account closure. By continuing after the terms are shown, you confirm that the details you provide are accurate, that you control the phone number used for verification and that your access depends on

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local law. We may ask you to confirm account details before wallet activity is processed, including activity connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. The terms also explain permitted access, account suspension, policy updates, payment records and the route for raising
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a question. Where local law permits, you can read the current wording before opening an account and again from the policy link in your account area.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Where To Ask About Account Rules

A clear contact path matters when a Terms & Conditions question affects your account or wallet status. We direct you to the support route connected to your account area, where you can identify the relevant clause and include the phone number used for verification. Add a payment reference when your question concerns QRIS, DANA or a bank transfer, so our team can check the correct record.

Team online

Account access

If you cannot complete the phone verification step, use the account support route and state which part of the Terms & Conditions is unclear. We can point you to the applicable access wording without asking you to create a second account.

Wallet status

For a question about DANA, OVO, GoPay, QRIS or a virtual account, include the payment reference and your account phone number through the support path. This gives us the detail needed to match the wallet record with the relevant clause.

Policy requests

You can ask us to clarify a clause, explain a policy update or record a request about your account data. Use the contact route shown inside your account and keep the original message so the discussion stays tied to the current Terms & Conditions.

ACCOUNT SAFEGUARDS

How We Apply These Terms

The policy works alongside practical account controls rather than sitting apart from them.

Data handling

We use the details you submit for account access, verification, support handling and payment record matching.

Cookie controls

Cookies help keep your signed-in session connected to the correct account and remember relevant policy acknowledgement steps.

Account security

Keep your phone access private and do not share verification codes.

Record retention

We retain account, support and payment references for the period needed to operate the service, address disputes and meet applicable…

Change requests

To request a correction to account details or ask how your information is handled, use the support route in your…

Policy contact

Questions about Terms & Conditions belong with the account support route rather than a payment provider.

Terms & Conditions Questions Answered

These answers address the policy points you are most likely to check before opening an account. They cover access, account data, payment references, cookies, changes and contact steps without replacing the full Terms & Conditions. If a clause affects your particular account, use the support path shown after you sign in.

You can open the current Terms & Conditions from the policy link in the account area before completing your account step. Read the sections on access, phone verification, wallet records, policy changes and account closure before continuing where local law permits.

Yes. Account access and continued use depend on local law. The Terms & Conditions explain the applicable access wording for your location, including Indonesia, and we may require phone verification before your account area or wallet records become available.

The policy explains how payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual accounts may be matched to your account. Keep the payment reference, because support uses it when you ask about a wallet status or account record.

Use the support route inside your account and identify the data you want corrected, along with the phone number used for verification. Our team can explain the relevant Terms & Conditions and tell you which account step is needed for the request.

Cookies can keep your policy acknowledgement and signed-in session connected to the correct device. If you remove them or change browsers, the Terms & Conditions may be shown again and you may need to repeat phone verification before account access continues.

Send the question through the account support route and mention that it concerns account closure under the Terms & Conditions. Include your verified phone number, but do not send a verification code. We will explain the applicable process where local law permits.

We show updated wording through the policy link and may ask you to acknowledge the change when you next access your account. Check the effective wording before using wallet features, especially after a policy notice connected with QRIS or bank transfer records.

rumah123 Terms & Conditions Explained

Where To Ask About Account Rules

Account access

Wallet status

Policy requests

How We Apply These Terms

Data handling

Cookie controls

Account security

Record retention

Change requests

Policy contact

Terms & Conditions Questions Answered

01 Where can I read rumah123 Terms & Conditions?

02 Does rumah123 access depend on local law?

03 What do the Terms & Conditions say about DANA and QRIS?

04 How do I request a change to my account data?

05 Do cookies affect my rumah123 Terms & Conditions access?

06 How can I ask about an account closure clause?

07 How will I know when the Terms & Conditions change?

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